Data Protection

Pac88 Privacy Policy — How Your Information Is Kept Safe

Pac88 follows a strict privacy policy when collecting, storing, and using your personal data. Read this policy to see just how carefully we handle your information.

Last Updated: January 2026
Identity Information

Name, date of birth, and national ID

Contact Information

Email, phone number, address

Financial Information

Payment methods and transaction history

Technical Information

IP address, browser, cookies

In Brief: pac88 treats your personal data with the utmost care. We never sell your information, share it unnecessarily with third parties, or compromise on international security standards.

1 Introduction & Scope of Policy

This privacy policy explains in detail how personal data is collected, stored, used, and protected for users of the pac88 platform (website, mobile app, and all related services).

Pac88 has developed this privacy policy with Bangladesh users in mind. We believe the information you share on our platform belongs to you — not us. Protecting that information is our first responsibility.

The pac88 Privacy Policy applies when you: register, log in, play games, make transactions, contact customer support, or use any of our services.

This policy was last updated in January 2026. Continued use of pac88 constitutes your acceptance of this privacy policy.


2 What Data We Collect

Pac88 only collects information necessary to provide its services. We never ask for data we don't need. The types of information we collect include:

Information Provided Directly by You:

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Current and permanent address.
  • National ID (NID) or passport number (for KYC verification).
  • Mobile Banking / Nagad / Rocket / bank account details (for payments).
  • Any messages or complaints submitted to customer support.

Automatically Collected Information:

  • IP address and device type.
  • Browser, operating system, and screen resolution.
  • Gaming activity and transaction history.
  • Login time, session duration, and navigation patterns.
  • Data collected through cookies and similar tracking technologies.

We never store your password in plain text. All passwords are encrypted using SHA-256 hashing.


3 How Your Information Is Used

Pac88 uses your data only for specific, legitimate purposes. We never use your information for anything else without your consent. The primary purposes are:

  • To create, verify, and manage your account.
  • For processing deposits, withdrawals, and transactions.
  • To meet KYC (Know Your Customer) regulatory requirements.
  • To prevent money laundering and fraud.
  • To personalize your gaming experience and send bonus offers.
  • To provide customer support and resolve complaints.
  • To improve the security and performance of the platform.
  • To ensure legal compliance and meet regulatory obligations.

Pac88 exercises the utmost caution when using your data for automated decision-making. If any decision affects your account, you have the right to request a review of that decision.


4 How Long Your Data Is Retained

Pac88 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

  • All account data is retained for as long as the account remains active.
  • Financial records must be kept for up to 5 years after account closure (legal obligation).
  • KYC documents may be retained for up to 7 years.
  • Customer support conversations are retained for up to 2 years.
  • Log files and technical data are automatically deleted after 90 days.
  • Marketing preference data is retained until you withdraw your consent.

After the applicable retention period, your data is securely deleted or anonymised so that you can no longer be identified.


5 Sharing Data with Third Parties

Pac88 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Processors: Necessary information shared with Mobile Banking, Nagad, Rocket, and banks to process transactions.
  • KYC Verification Service: A licensed agency for identity verification.
  • Game Providers: Limited data required for game operation.
  • Security & Anti-Fraud Services: A specialist agency in fraud prevention.
  • Legal Authorities: By court order or legal obligation.

Before sharing data with any third party, we ensure they adhere to the same standard of privacy policy. Data protection terms are included in all third-party agreements.


6 Cookie Policy

Cookies and similar technologies are used on the pac88 website and app. Cookies are small text files stored on your device that help improve your experience.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security. Disabling these may cause the site to not function properly.
  • Functional Cookies: To remember your language preference, theme, and other settings.
  • Analytics Cookies: To understand how well the site is performing — no personal data is involved.
  • Security Cookies: To detect fraudulent activity.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause issues with login or transactions.


7 Your Rights

Under the pac88 Privacy Policy, you have the following rights. Contact our support team to exercise any of them:

Right Description Processing Time
Right to Access Your Data The right to know what information we hold about you. 7 Business Days
Right to Rectification The right to have inaccurate or incomplete information corrected. 3 Business Days
Right to Erasure The right to have your data deleted under certain circumstances. 14 Business Days
Right to Data Portability Right to receive a copy of your data. 10 Business Days
Right to Object The right to object to the use of your data for specific purposes. 7 Business Days
Right to Withdraw Consent The right to withdraw marketing consent at any time. Instant

If legal obligations prevent us from deleting certain data, we will notify you clearly and explain the reason.


8 Security Measures

Pac88 applies the highest industry security standards to protect your data. Our security infrastructure is regularly audited by independent experts.

  • SSL/TLS 256-bit encryption is used for all data transmissions.
  • Sensitive information in the database is stored in encrypted form.
  • Two-factor authentication (2FA) is available for all accounts.
  • 24/7 Automated Intrusion Detection System.
  • Regular security audits and penetration testing.
  • Employee access to data is restricted to the minimum necessary.
  • Data backups are stored across multiple secure servers.

In the event of a security breach, pac88 will notify affected users within the legally required timeframe and take all necessary action.


9 Children's Privacy

Pac88 is an adult gaming platform. We do not collect or process personal data from anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • Age is re-verified during the KYC process.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • Any data found to belong to a minor is deleted immediately upon discovery.

If you believe a minor is using pac88, please notify our support team. We will act promptly.


10 Policy Updates & Contact

Pac88 may update this privacy policy from time to time. For significant changes:

  • Advance notice will be sent to your registered email.
  • The update date and a summary of changes will be published on the website.
  • Your consent will be obtained again for any major changes.

For any questions or requests regarding our privacy policy, please contact our support team. We are always ready to help.

Privacy Contact: [email protected] — We aim to respond within 48 hours.

Your Data Safe With Us


Pac88 doesn't just make promises — it keeps them. Here are the key pillars of our data protection commitment.

256-bit SSL Encryption

Every transaction and login session is protected with military-grade encryption. No outside party can access your data.

KYC Verification

Every account is registered through real identity verification, which prevents fraud and money laundering and keeps all members safe.

24/7 Security Monitoring

Our security team monitors your account around the clock. Any suspicious activity is acted upon immediately.

Your Data Is Never Sold

Pac88 will never sell your personal data to third parties under any circumstances. This is our commitment — not just a policy.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities found are resolved immediately.

Your Data, Your Control

View, update, or request deletion of your data at any time. Your data belongs to you.

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In a Secure Environment Start Gaming

Your data is fully protected at pac88. Register today and experience Bangladesh's most trusted gaming platform.

Free Registration Your Data Is Fully Secure Instant Withdrawal 24/7 Bangla Support
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